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I purchased the solar powered generator with the additional rechargeable solar battery. I received them within 5 days, undamaged in excellent packaging. I've received follow-up emails inquiring whether or not I have questions or need assistance with setting it up for the first time, how to store it and so on.
I purchased a lot long term storage food (which there is much better out there), and decided to purchase solar powered generators. The 1800 generator which barely operates and the sidekick generator, which never worked.
I contacted 4Patriots and thinking it was the solar panel they sent a new one. The new panel was DOA. The panel never charged the generator and doesn't even stay on when exposed to sunlight.
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Pulled 4Patriot Solar Powered battery charger from cabinet in RV to charge and use during an outing. Battery had exploded inside case… Took pictures and emailed to 4Patriots.
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I placed a large order - over $5000 solar generator plus EMP shielding, and they printing the delivery address wrong. When I tried to contact them, crickets. They don’t answer your emails and they don’t answer the phone.
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Just a terrible company with atrocious customer service. I placed a large order - over $5000 solar generator plus EMP shielding, and they printing the delivery address wrong. When I tried to contact them, crickets. They don’t answer your emails and they don’t answer the phone. I waited more than an hour on hold. Date of experience: 15 March ...
I've ordered several products from 4Patriots: solar power cells, emergency food supply, solar camp lanterns, etc. The products do what 4Patriots claim and customer service is excellent. Date of experience: March 23, 2023