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Reply to reviews from Google Search or Maps. On your computer, go to Google Maps or use Google Search. Google Maps: At the bottom right, tap Business. Google Search: In the search bar, enter your business name. Click Read Reviews. Next to the review you’d like to reply to, click Reply. To edit your reply: On your reply, click Edit.
Find review scores for local places & businesses. Find review scores for local places & businesses. On Google Search and Maps, you can find the following information about local places and businesses: Review scores. Top reviews. Total number of reviews. All scores are rated on a scale from 1 to 5 stars, with 5 as the highest rating.
Use best practices to get reviews. You can request reviews from customers by sharing a URL specific to your business. You can encourage your customers to spread the word about your business through Google reviews with these best practices: Tip: Your customers don’t need a Gmail address to leave a review if they sign in to their Google Account.
Businesses are provided a rating for individual aspects based on user feedback: Positive feedback about an aspect. Critical feedback about an aspect. Feedback unavailable: When a customer doesn’t select a specific aspect they enjoyed, disliked, or if it’s an older review. A business’s combined ratings are determined by dividing the number ...
The reviews and ratings you find in Google Maps were added by other users. Tip: The date on a review is the date it was published. On your computer, open Google Maps. Search for a place. Below the place’s name, you can find a rating. To read reviews, on the right of the rating, click the number of reviews. To read reviews in another language.
Reply to reviews from Google Search or Maps. On your computer, go to Google Maps or use Google Search. Google Maps: At the bottom right, tap Business. Google Search: In the search bar, enter your business name. Click Read reviews. Next to the review that you’d like to reply to, click Reply. To edit your reply: On your reply, click Edit.
Language. Manage reviews on your Google Business Profile with our easy, automated self-help flow. It lets you report review removals and check review status in minutes.
On Google Search and Maps, you can find the following information about local places and businesses: Review scores. Top reviews. Total number of reviews. All scores are rated on a scale from 1 to 5 stars, with 5 as the highest rating.
Submit feedback. Send feedback on... This help content & information. General Help Center experience. Next. Help Center. Community. Manage your Business Profile. Google Business Profile.
How ratings work. Businesses are provided a rating for individual aspects based on user feedback: Positive feedback about an aspect. Critical feedback about an aspect. Feedback unavailable: When a customer doesn’t select a specific aspect that they enjoyed or disliked, or if it’s an older review. A business’s combined ratings are ...