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Robocall. A robocall is a phone call that uses a computerized autodialer to deliver a pre-recorded message, as if from a robot. Robocalls are often associated with political and telemarketing phone campaigns, but can also be used for public service, emergency announcements, or scammers.
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Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.
Call 1-877-225-2111 to speak with a dedicated member representative who will troubleshoot the problem with you over the phone and determine the best course of action. If it's a software issue, the representative can transfer you to an appropriate professional that can provide general software repair.
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According to some news reports on the hoax, victims of the purported fraud receive telephone calls from an unknown person who asks, "Can you hear me?" Some reports suggest that the calls are an attempt to record the person saying the word "Yes", in order to then claim the person agreed to authorize charges to a scammer; such claims have been ...