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Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent.
However, if you prefer to speak with someone on the phone you can contact our Customer Service team by calling 1-800-934-6489. Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon.
2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.
Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message.
We are available over Xfinity Forums 7 days a week between 6:00 am - 12:00 am EST. If you feel more comfortable and would like to call, you can contact Xfinity by calling 1-800-266-2278. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
XfinityRoberto. +19 more. Official Employee. •. 1.4K Messages. 1 month ago. Hi there @user_6utbwt. You have reached a live person here on our Forums page. Please create a post with your concerns and we are happy to assist you.
Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the bottom of the window.
Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line.
2 Messages. Saturday, August 10th, 2024 1:23 PM. Live person on phone. How do you talk to a live person on the phone when my internet is down so is my cell phone. Cel only works over wifi.
What is do you need assitance with or have questions about? The normal process is you make a post about your concern, and then standby while other users provide suggestions. If you are wanting to speak with someone from our traditional phone customer service team, that would be via 1-800-XFINITY (1-800-934-6489).