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Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.
Schedule a repair appointment online. If you're unable to resolve your issue online, you may be able to schedule a repair appointment with an Xfinity technician using xfinity.com.
Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.
You can report an issue by going to the Xfinity Status Center. If two or more of your services are offline, you'll see a banner alerting you at the top of the screen. Click the Check for Issues button.
Resolve Xfinity issues without needing a phone call. Pay your bill, get support, or connect with an agent with Xfinity Assistant.
You must be logged in to troubleshoot your account. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.
At a Comcast Service Center, you can pay your bill, manage your account, or subscribe to additional services.
Troubleshooting Your Xfinity Voice and Fax Machines. What to Do If You Can't Make Calls with Your Xfinity Voice Service. Xfinity Voice Features that Control Nuisance and Spam Calls. Use the Three-Way Calling Feature with Xfinity Voice. Check Voicemail and Call History in Xfinity Connect.
Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.
We do have phone agents at 1-800-Xfinity. I called last month and got through in 7 minutes, but it depends why you care calling. If you enter in your information you will get to an agent. When the automated system asks what you need, say "plan change" or "remove service" even if that is not necessarily what you want.