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  2. Xsolla Help Center

    help.xsolla.com

    Launch, monetize, and scale with Xsolla tools and services | Xsolla

  3. Kuala-Lumpur. Suite 13-1, Level 13 & Suite 13A-1, Level 13A. Vertical Corporate Tower B . Avenue 10, The Vertical Bangsar South City, No.8 Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia.

  4. Refund my digital purchase - Xsolla

    help.xsolla.com/refunds/refund-my-digital-purchase

    Simply click on the payment details and fill out the form for a refund request. Please note that you can submit a refund request only if a payment was successful. If you are not able to add the purchase to your Xsolla Wallet Account, please contact us to request a refund. If you have any questions, get quicker chat support in your Xsolla Wallet ...

  5. Most common error codes - Xsolla

    help.xsolla.com/payments/most-common-error-codes

    Removing the checkmark on the box "Save payment account" on the page where you enter your payment account information may resolve the issue.

  6. 我要退款数字商品 - Xsolla

    help.xsolla.com/zh/refunds/refund-my-digital-purchase

    我们致力于让您的拥有超棒的游戏和服务体验——对于退款也是如此。. 如购买了游戏的数字版本、游戏内货币或订阅,请登录您的艾克索拉钱包帐户,在已购商品部分添加您购买的商品,然后在那里提交退款申请。. 您只需点击付款详情,然后填写退款申请表单 ...

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  8. Refund Policy - Xsolla

    xsolla.com/refund-policy

    The terms of this Refund Policy govern the relationship between you (hereinafter “ you ” or “ Customer ”) and one of the companies of the Xsolla group (hereinafter " Xsolla " or " us " or " we ") regarding your purchase. Which company of the Xsolla group of companies is a party to this Refund Policy, concluded with a specific Customer ...

  9. Card Verification - Xsolla

    help.xsolla.com/en/payments/card-verification

    Verification is used to make sure that the person making the purchase is the actual cardholder. This is how it works: To verify that you are the cardholder, we temporarily debit an amount of less than $2.00 USD from your account, which will be released back to your account within 12 hours. You can find this info in your online bank statement ...

  10. FAQ - Xsolla

    xsolla.com/faq

    To quickly get the help you need on in-game purchases or other game-related transactions, start here. By submitting this form, you consent to Xsolla contacting you in response to your inquiry. I would also like to receive additional business communications and updates on Xsolla products, solutions and events. You can unsubscribe at any time.

  11. Xsolla 24/7 Customer Support: Contact Us! : r/Xsolla - Reddit

    www.reddit.com/r/Xsolla/comments/4fpstj/xsolla_247_customer_support_contact_us

    Xsolla 24/7 Customer Support: Contact Us! If you're having any trouble or want to contact support for any reason, please email us at support@xsolla.com. You can also reach us via phone: +1 877-797-6552. Please visit our website for a full list on how to contact support: h.xsolla.com. Sort by: Add a Comment. CurrencyResident.