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  2. Possible scam/phishing email | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/possible-scamphishing-email/...

    @user_bzka5d . Same thing happening to me, i.e. "your Xfinity payment is declined" email. May of 2024 I did a chat with Karen of Xfinity online and Karen said "I would request you to kindly ignore those email (sp)". and "I will stop those emails from my side so you don't need to worry about this".

  3. Customer Service - Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/chat-with-live-customer...

    You may use our Xfinity Assistant here to chat with a live agent 24/7. You can also use this platform (Xfinity Forums) to create posts regarding any service or account questions or concerns you may have, allowing the community as well as our Digital Care Team to help in any way we can. Please let me know if this helps!

  4. Is this legit or is it a scam? | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/is-this-legit-or-is-it-a...

    Xfinity Customer Reward Program ... Every day, we select a small group of Xfinity users to participate in a customer satisfaction survey and give them a chance to receive exclusive rewards from our partners and sponsors.

  5. Activate Your Peacock Premium Plan – Update from Xfinity

    forums.xfinity.com/conversations/channels-and-programming/activate-your...

    Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line; Type your message in the text area near the bottom of the window; Press Enter to send it

  6. Ethernet working but not wifi | Xfinity Community Forum

    forums.xfinity.com/conversations/your-home-network/ethernet-working-but-not...

    Ethernet connections out of Xfinity router: 1 - Cable to laptop 2 - Cable to patch panel jack (extension to other room in home) Other side of my home has an Airport Extreme connected to the Ethernet port in the wall. I don't know if that's technically different than if I had a 50' Ethernet cable connecting the Airport to my Xfinity router.

  7. Customer Reward Program.... scam? | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/customer-reward-program-scam/...

    I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.

  8. HOW TO SPEAK TO A HUMAN ON THE PHONE | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/how-to-speak-to-a-human-on...

    3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5. Press Enter to send it. An official employee, such as myself or whoever is first available, will ...

  9. Want to speak to representative in the United States | Xfinity...

    forums.xfinity.com/conversations/customer-service/want-to-speak-to...

    I have an ongoing issue with phantom data charges and I have been trying to get a US-based representative who can delete the overages. The overseas peeps are impossible for my old ears to understan...

  10. Email Loading Loop | Xfinity Community Forum

    forums.xfinity.com/conversations/email/email-loading-loop/65b324ebed17eb490b57b2b3

    Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum or Xfinity Support is a violation of Forum Guidelines. In the future we ask that you please wait for us to review your post so that if needed, we may invite you to send us a Direct Message.

  11. Bills increasing 2024 | Xfinity Community Forum

    forums.xfinity.com/conversations/billing/bills-increasing-2024/6581b6a0e4ada...

    • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it