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Online and at-home repairs: Geek Squad offers telephone support and in-home repair, which is a helpful feature for clients who find it too difficult to bring a unit to the store.
Geek Squad has an average consumer rating of 2 stars from 400 reviews. Geek Squad has resolved 61 complaints.
GEEK SQUAD is a HORIBLE COMPUTER TECH support service. All service calls are OUTSOURCED. If you are a U.S. resident who speaks predominately English - you cannot understand their technicians - and they have a difficult time understanding you.
Best Buy has honest and unbiased customer reviews for Geek Squad® - 24/7 Support - 1 Year. Read helpful reviews from our customers.
This organization is not BBB accredited. Electronic Equipment Dealers in Quakertown, PA. See BBB rating, reviews, complaints, & more.
Geek Squad's ABRAHAM excellent Agent. My PC was acting up and I was afraid it was my HD. Geek Squad BB took 20 minutes on hold, prior to offering me a call back. Spoke with a rep in Columbia who transferred me to Abraham in Panama.
Wow, 89% negative reviews. Should have checked here first... In brief, made an appt with Geek Squad before traveling an hour each way to have a fan replaced in a 6 year old Lenovo Y50-70. Wasn't until I arrived for the appt that they told me they couldn't work on my machine because it was too old.
Best Buy has honest and unbiased customer reviews for Geek Squad® - Geek Squad 24/7 Support Monthly. Read helpful reviews from our customers.
Scammers are at it again, impersonating well-known businesses and trying to rip people off. This time they’re pretending to be from Geek Squad, Best Buy’s tech support service. Here’s what we’re hearing about the scam and what to do if you see it.
Geek Squad, the best-known tech-support service, boasts deep resources and U.S.-based agents. Its $9.99-a-month plan is also the least expensive you'll find among competing services.