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We have actively participated in ACP, but we also know who benefits from access to the Internet — broad reach (students, job seekers, seniors, small businesses); and we know the benefits (e.g., education, health care, job skills). What options will continue to exist for low-income customers?
Xfinity’s customer service phone number is: (800) 934-6489. Customer Service Hours: Monday — Saturday, 7 a.m. to 9 p.m. The Xfinity customer service number can assist you with all your inquiries. Call Xfinity customer support for: Tech support; Billing and payments; Add/remove services, such as TV packages; Check the status of your appointment
The federal government's Affordable Connectivity Program has ended. Xfinity has affordable options to keep you connected like Internet Essentials — with prices as low as $9.95/mo.
For those of you who don't know, Internet Essentials and Internet Essentials plus ($9.95 50 mb/s & $29.95 100 mb/s respectively) are programs available through a sub-department of Xfinity/Comcast: Internet Essentials.
As the federal government’s Affordable Connectivity Program (ACP) ends today, Comcast has been working hard to communicate to our customers their robust choices at affordable prices to stay connected.
For questions about the end of ACP, call the ACP Support Center at (877) 384-2575 or email: ACPSupport@usac.org. For issues with your ACP provider, submit a complaint . News Media Contacts & Resources
If you have questions during the application process, contact the ACP Support Center by email at ACPSupport@usac.org or call (877) 384-2575 from 9 a.m. to 9 p.m. ET.
New and existing Xfinity Internet or Internet Essentials customers can visit www.xfinity.com/acp. Those interested can also determine their eligibility and sign up by calling 1-844-963-0231 between 8 a.m. and noon daily.
Call 877-384-2575. or find more information about the Affordable Connectivity Program at fcc.gov/ACP.
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