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While our team can help with a wide variety of concerns, due to account security, our options with Xfinity Mobile accounts are somewhat limited. For some Xfinity Mobile related questions, we ask that you contact Xfinity Mobile by calling or texting 1 (888) 936-4968 or reaching out to our Secure Online Chat.
We want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. Our experts can be reached 24/7! SMS Text Message: 1 (888) 936-4968. Phone: 1 (888) 936-4968.
Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.
For your first question yes, our Xfinity hotspots do have both a secure and not secure network. This is to help provide access to everyone and an option we opened up to assist with areas in need at the start of COVID-19. You will see the Non-secure option almost all the time since those are open to use for everyone.
1.5K Messages. This is not the experience we want for you, and I am really sorry for the frustration you have had with getting this resolved. Please reach out to our Xfinity Mobile experts to help get this resolved by calling or texting 888-936-4968, or reaching out to our secure online chat. I am an Official Xfinity Employee.
Good evening and welcome to Comcast! I am sorry to hear you are having issues with your mobile service. Unfortunately, we do not handle mobile in this platform. However, our amazing Mobile Team can assist you with your question. Please reach out to them at 1 (888) 936-4968 or Chat: https://comca.st/3UvePLD. They will definitely be able to ...
They still had a New Year's special running for $20 (taxes & fees incl.) for 2 years with unlimited data! It's cheaper than the new Xfinity Mobile by the gig rate will be (with taxes). Mint Mobile is running a deal for $15 a month (taxes & fees incl.) which includes 5GB of data per month. I suspect Verizon increased their MVNO fees to Xfinity.
Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.
We'd like to switch to Xfinity Mobile, but we're concerned about coverage, particularly in our home. Apparently Xfinity Mobile is a Verizon MVNO, which means that it uses Verizon's cellular infrastructure and radio signals. The Verizon signal is so weak where we live that we had to buy a Verizon-approved cellular extender (a Samsung SLS-BU10B).
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. Click "Sign In" if necessary. Click the "direct messaging" icon or https://comca.st/3J0ir1l. Click the "New message" (pencil and paper) icon.