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You can send us 1 government ID to confirm your name or regain access to your account.
If you can’t receive emails or text messages from us, maybe because you lost or upgraded your phone or your email account was hacked, learn how to recover your account if you can't access the email or phone number on your account.
Confirm Your Identity. You can upload and submit an approved document like a valid passport, driver's license, or non-driver's government ID. Learn more about the type of IDs we accept and how to upload them below.
Learn about uploading your ID to Facebook, including the types of IDs that Facebook accepts.
Go to the profile of the account you'd like to recover. Tap More below the cover photo, then select Find support or report. Tap Something else, then tap Submit. Tap Recover this account, then tap Submit and follow the steps.
Go to facebook.com/login/identify. Type the phone number associated with your account and tap Search. Select the account you want to recover. You will see a prompt that says Confirm via Phone Call. Below that, tap Continue. You may see a prompt that says Allow Facebook to Make and Manage Phone Calls. If you don’t see this prompt it means you ...
There are two primary Facebook account recovery methods which should do the trick for the majority of cases: Step 1: Facebook ID Upload: Submit a photo of your ID in the Facebook app. If you aren’t locked out of your Facebook account, go to Facebook ID uploader and follow the instructions from there. This is the absolute best way to verify ...
English (US) Using Facebook. Managing Your Account. Privacy, Safety and Security. Policies and Reporting. Help with uploading your ID. Answer a few questions, and we'll help you find the right solution. Copy link. Start Again.
After you send us a copy of your ID, it'll be encrypted and stored securely. Your ID won't be visible on your profile, to friends or to other people on Facebook. To help ensure IDs used for identity confirmation are real, we use both manual review and automated systems.
How to Recover a Facebook Account. Whether you've forgotten your password, suspect you've been hacked, or are just helping out a friend who lost access, these are the steps you need to take.