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Contact Customer Support by phone or Live Chat. Log in to find contact information specific to your area and plan.
Connects you to resources and tools to support your employees' whole-health. Have a general question? If you’re a member or healthcare professional, please call the number on your member ID card or Log In to start a Live Chat. Otherwise, please call 800-331-1476 (TTY: 711) Mon-Fri, 8 a.m. to 5 p.m. ET. Need help shopping for a plan?
Need help placing an order? Call 1-800-232-0233 (TTY 1-888-720-7489) for help in English, Spanish, and more than 150 other languages. Have Medicare and Medicaid? Explore Dual Medicare Advantage plans that may include an allowance for groceries,* a $0 monthly premium, and $0 prescription drug copays. A ZIP code helps us find plans in your area.
Log in to your member account to talk with a live representative. Find answers to questions about benefits, claims, prescriptions, and more. Contact Customer Support by phone or Live Chat. Log in to find contact information specific to your area.
Go to Availity Portal and select Anthem from the payer spaces drop-down. Then select Chat with Payer and complete the pre-chat form to start your chat. By Phone: Call the number on the back of the member’s ID card or dial 800-676-BLUE (2583) to speak to a Provider Service representative.
Connect with member customer service or find the right support resources, including your local Blue Cross and Blue Shield (BCBS) company, general FAQs and media relations contacts. Call the toll-free number on the back of your member ID card for BCBS customer service.
I'm a member with a question for customer service: 1-888-697-0683. I want to make a payment: Mail your payment to the address on your invoice or learn about other convenient ways to pay your bill. ________________ We're available Monday – Friday: 8 a.m. – 8 p.m. CT. I have questions about enrolling in Medicare: 1-866-292-6745 (TTY 711)
For help with eligibility verification, claims, and general provider questions, please call the appropriate Customer Care Center phone number below. Note that Anthem is also available 24/7 to accept claims, prior authorization requests, and more via the Availity Portal. Need to speak with a Medical Director?
Blue Cross and Blue Shield of Texas is proud to be the state’s only statewide, customer-owned health insurer. We are also the largest provider of health benefits in Texas, serving more than 8.9 million members in all 102 counties across the state.
Provider Services: Call the number on the back of the member’s ID card or call 800-676-BLUE (2583) to speak to a Provider Service representative. The credentialing process typically takes 45 days from the time the Credentialing department receives your completed CAQH application.