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Check your card balance or activate your new Visa gift card. Also find out how to check the balance of your retail gift card.
For questions regarding balance or redemption for a store brand gift card, please contact the merchant directly by using the information listed on the eGift email or the back of your card. Contact Us - Please allow 1-2 business days for a response. We're here to help. Please fill out the form below. Name: Email: Phone: Extension (optional):
You can also call 1-855-449-2273 to access the automated system for balance information. For your Mastercard Golf gift card, visit www.mcgift.giftcardmall.com or call 1-877-322-4710 to make automated balance inquiries 24/7 or to track your balance as you spend.
c. Obtaining Card Balance Information You may obtain information about the amount of money you have remaining in your Card account at no charge by contacting Customer Service.
To report a lost or stolen Visa gift card, or to report trouble using your Visa Gift Card, please call 1-888-524-1283, 24 hours a day. From international locations you can dial 918-858-9791 for assistance.
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Check Mastercard Gift Card Balance. The easiest way to check Mastercard gift card balance is to flip the card over and call the customer service number on the back of the card, as Mastercard points out that their prepaid gift cards are sold via a number of different banks and retailers.