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After you log in to an endpoint with transparent GlobalProtect login, the GlobalProtect app automatically initiates and connects to the corporate network without further user intervention. If your setup requires you to enter your GlobalProtect credentials, follow the applicable steps below.
Set Up Access to the GlobalProtect Portal. The GlobalProtect portal manages your GlobalProtect infrastructure, distributing configuration information and controlling software distribution.
Welcome to the GlobalProtect TechDocs homepage! GlobalProtect enables you to use Palo Alto Networks next-gen firewalls or Prisma Access to secure your mobile workforce.
Simplify remote access management with identity-aware authentication and client or clientless deployment methods for mobile users. Assess device health and security posture before connecting to the network and accessing sensitive data for Zero Trust Network Access.
On the portal login page, enter your Name (username) and Password, and then click LOG IN. In most instances, you can use the same username and password that you use to connect to your corporate network.
Configure the GlobalProtect portal to authenticate users, collect data from endpoints, and deliver agent configurations.
(Windows and macOS only) Single Sign-On—With single sign-on (SSO), which is enabled by default, the GlobalProtect app uses the user’s OS login credentials to automatically authenticate and connect to the GlobalProtect portal and gateway.
The GlobalProtect Credential Provider logon screen for Windows 7 and Windows 10 endpoints also displays the pre-logon connection status prior to user login, which allows end users to determine whether they can access network resources upon login.
If your setup requires you to enter your GlobalProtect credentials, follow the applicable steps below. Log in to GlobalProtect. If you are logging in to the endpoint for the first time, the GlobalProtect app displays a friendly, welcome page upon successful login. Click Get Started.