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Learn how to sign up and use Netflix. Get help with account issues, troubleshooting and questions.
Contact us from the Netflix app. To contact Netflix Customer Service through the Netflix app, you'll need to download the app onto your iPhone, iPad, or Android smartphone or tablet. Calling from the Netflix app requires a stable internet connection that uses Wi-Fi or cellular data.
Learn how to update or change your Netflix payment method, resolve payment issues, or investigate unexpected charges.
If you've forgotten the email or phone number you use to log in to Netflix, you'll have to update your information. To access your account, follow the instructions for the payment method you use to pay for Netflix.
Netflix freezes, stops responding, or gets stuck loading, but device isn't frozen. Video freezes but sound keeps playing. Can't sign in to Netflix. If you are experiencing a Netflix error, use this article to resolve the issue.
Can't sign in to Netflix. If you have trouble signing in to your Netflix account, choose the option that best matches your issue. If you get an error message when signing in. If you get an Incorrect Password message or forgot your password, you will need to change your password.
Tudum is the official companion site to Netflix, helping find and fuel your fandom for the TV shows and movies you love. On Tudum you’ll find exclusive interviews, behind-the-scenes content, bonus videos and more. Begin exploring Tudum by visiting netflix.com/tudum.
We're here to help if you need it -- for the fastest answer to your questions, we encourage you to reach out to our customer service. Visit the Help Center for more info or contact us . If you have a request for a TV show or movie, see Request TV shows or movies .
To restart your Netflix account, sign in to Netflix and select Restart Your Membership from any non-Kids profile.
Add a phone number for password recovery. Add a phone number to your account so you can recover your password if you forget it, see How to add, change or delete a phone number. Keep your computer safe. Keep your computer free of malware and viruses. Signs that your computer may be infected include: