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I hung up the phone last summer thinking the Xfinity customer service representative had been really helpful. I needed to make a late payment and take care of the current bill. The rep took my ...
Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."
AOL Canada only. Commission for Complaints for Telecom-television Services (CCTS) CCTS is an ... Read more. Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.
3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure everything was reset. 4. Contact your Internet Service Provider (ISP) - If you're still not able to get online, reach out to your ISP for additional help. For AOL customers ...
Comcast Corporation (simply known as Comcast, and formerly known as American Cable Systems and Comcast Holdings ), [note 1] incorporated and headquartered in Philadelphia, is an American multinational telecommunications and media conglomerate. [8] The corporation is the second-largest broadcasting and cable television company in the world by ...
Network neutrality, often referred to as net neutrality, is the principle that Internet service providers (ISPs) must treat all Internet communications equally, offering users and online content providers consistent rates irrespective of content, website, platform, application, type of equipment, source address, destination address, or method of communication (i.e., without price discrimination).
Dubbed "Internet Plus," Comcast's new bundle offering consists of four main parts: A basic cable subscription to 45 or so channels, including local television, The premium pay-TV channel HBO, plus ...