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Chat with us by clicking the Chat Online link at the bottom of the page. Our Virtual Agent is available to assist 24 hours a day. Should you need to speak to a live representative please chat with us during Macy's business hours 9:00 AM — 12:00 AM ET (Holiday exceptions may apply).
Macy's Customer Service | Home. Help Center. Orders. View My Orders. What Is The Status Of My Online Order? How Can I Change Or Cancel My Order? View More. Shipping & Delivery. Track My Order. What Are My Delivery And Shipping Options? Macy's Free Shipping Policy. View More. Returns. Start A Return. What Is Macy's Return Policy?
Macy's Credit Customer Service 888-257-6757; Mon-Sun 9 AM–12 AM ET; TDD/TTY for the Hearing Impaired 711; Calls are monitored or recorded for quality assurance purposes. If you need Macy's Customer Service for an order related question or concern please call 800-289-6229
Contact Us. Macy's, Inc Address. 151 West 34th Street New York, NY 10001. Macy's Website: Customer Service. Bloomingdale's Website Customer Service. Bluemercury Email team@bluemercury.com.
With Macy’s customer service phone number in hand, it’s time to place your call. Pick up your phone and dial the provided number accurately. Once dialed, you will be connected to an automated system that will guide you through a series of options.
The easiest way you can reach the Macy's Credit Card customer service is online, through their live chat feature. Alternatively, you can contact customer service over the phone at (888) 257-6757. They are available from Monday to Sunday 9AM–12AM ET.
If you have any questions, contact Customer Service at 1-800-BUY-MACY (1-800-289-6229). 6. Macy's will not be liable for any delays in the receipt of any messages sent to your mobile phone device as delivery is subject to effective transmission from your network operator.
ProTips for customers when calling Macy's Customer Service. If you're calling from August to January, expect a newly hired trainee to answer any of the 1-800-BUY-MACY customer service calls.
Order Inquiries for Furniture or Mattress. Report an Issue with Shipment or Delivery. Product Warranty Information. Customer service category Orders page at Macys.com.
One of the most traditional and direct ways to get in touch with Macy’s customer service is by calling their dedicated phone line. By dialing the Macy’s customer service number, you can connect with a representative who can address your concerns or inquiries promptly.