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2. Communications Authority of Kenya - Wikipedia

   en.wikipedia.org/wiki/Communications_Authority...

   The Communications Authority of Kenya (CA) is the independent regulatory agency for the ICT (Information, Communications and Technology) industry in Kenya with responsibilities in telecommunications, e-commerce, broadcasting, cyber security, and postal/courier services. The CA is also responsible for managing the country's numbering and ...

3. List of companies and organizations based in Nairobi

   en.wikipedia.org/wiki/List_of_companies_and...

   Companies headquartered in Nairobi. The following is a list of prominent companies and organizations with their main headquarters in Nairobi: East African Breweries. Equity Group Holdings Limited. Gulf African Bank. KCB Group Limited. Kenya Airports Authority. Kenya Airways. Kenya Commercial Bank Group.

4. M-Kopa - Wikipedia

   en.wikipedia.org/wiki/M-Kopa

   M-Kopa (M for mobile, kopa is Swahili for borrow, stylized as M-KOPA) [1] is an African connected asset financing platform that provides underbanked customers in Africa to essential products including smartphones, electric motorbikes & digital financial services. [2][3] M-Kopa was launched commercially in 2012 and is headquartered in Nairobi.

5. Safaricom - Wikipedia

   en.wikipedia.org/wiki/Safaricom

   Website. www.safaricom.co.ke. Safaricom PLC is a listed Kenyan mobile network operator headquartered at Safaricom House in Nairobi, Kenya. [2] It is the largest telecommunications provider in Kenya, and one of the most profitable companies in the East and Central Africa region. [3] The company offers mobile telephony, mobile money transfer ...

6. Huduma Kenya - Wikipedia

   en.wikipedia.org/wiki/Huduma_Kenya

   The Huduma Kenya ("Kenyan Services") program is a Kenyan Vision 2030 project which aims to expand access to governmental services in Kenya. It was established on November 7, 2013 by President Uhuru Kenyatta ; its establishment coincided with the launch of the first Huduma Centre at the General Post Office in Nairobi.

7. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...