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Need to report a service issue, request for reconnection and do aftersales transactions? Use our PLDT Home FB Messenger for quick and easy assistance. Manage your account, report a problem, file a Help ticket and pay bills at your fingertips.
Get Directions. For customers: 171 or +63 (2) 88888-171. For investors: +63 (2) 8816-8024. For media: +63 (2) 8816-8684. Fax Number: +63 (2) 8840-1864. JOIN US. Our future is driven by passionate people with vision.
PLDT customers can call the toll-free hotline 171 directly using their PLDT landline phone or Smart mobile number. The PLDT customer service hotline is available from 8:00 AM to 7:00 PM on weekdays (Monday to Friday) and from 8:00 AM to 5:00 PM on weekends (Saturday and Sunday).
To reach their hotline, simply dial the number 171. This is free for PLDT landline, as well as for Smart, TNT, and SUN Cellular users. But if you’re a Globe, DITO, or subscriber of any other network or telephone service, you can use the hotline +63 (2) 88888-171 instead. Standard call charges may apply, though.
Need to report a service issue, request for reconnection and do aftersales transactions? Use our PLDT Cares Messenger for quick and easy assistance.
Chat with Us! Use our PLDT Home FB Messenger for quick and easy assistance. PLDT CHATBOT. Support. We’ll find the best solution for you. GO TO SUPPORT. Book a virtual appointment for new applications and after sales transactions. Step 1. Select a Branch. Select a branch nearest you and click Book an Appointment. Step 2. Select a Service.
We're here to help you through calls, emails, and even scheduled meetings.