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SpotHero is a digital parking marketplace that connects drivers looking to reserve and pay for parking spaces with parking lots, parking garages and valet services. The company, which operates a mobile app and website as well as a parking developer platform, [ 2 ] is available in over 300 cities in the United States and Canada .
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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
In April 2017, SpotHero acquired Parking Panda. The acquisition expanded SpotHero into Canada, and brought the number of parking locations the combined company can reserve to over 5,000. [2] [3] Parking Panda maintained a separate reservation system and app for some time after that but the service was eventually sunsetted in favor of SpotHero. [4]
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