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2. Troubleshoot a broadband internet connection - AOL Help

   help.aol.com/articles/troubleshooting-a...

   2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

3. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings

4. Loading, activating and deactivating PRIVATE WiFi - AOL Help

   help.aol.com/articles/loading-activating-and...

   1. Right-click on the PRIVATE WiFi icon in your system tray. 2. Select Activate. PRIVATE WiFi activates after a few moments. In addition, the PRIVATE WiFi icon in the system tray turns from red to green. To deactivate PRIVATE WiFi: 1. Right-click on the PRIVATE WiFi icon in your system tray.

5. 5 Easy Ways to Fix a Slow WiFi Connection - AOL

   www.aol.com/lifestyle/5-easy-ways-fix-slow...

   Flip the power switches on both your modem and router — or simply unplug them — for about 15 seconds. Then wait a few minutes after they restarts to see if your WiFi is back to normal. 2. Make ...

6. Troubleshooting AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-troubleshooting

   Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

7. Fix problems signing in to AOL Mail - AOL Help

   help.aol.com/articles/fix-problems-signing-in-to...

   If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.

8. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser. • Safari - Get it for the first time or update your current version. • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version ...

9. Update AOL Mail settings - AOL Help

   help.aol.com/articles/aol-mail-mail-settings

   Update AOL Mail settings. AOL Mail can be customized to suit your every need. Personalize how you write emails, manage your incoming messages, the general look of your inbox, and more. 1. Sign in to AOL Mail. 2. Next to your username, click Settings | More settings. 3. Click the tab for the setting you want to change.