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Check warranty coverage for all US Samsung products with your model and serial number or IMEI number.
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Samsung Members: If you have a Samsung account and the Samsung Members app installed, you can view the IMEI and serial number. To find this, tap the Support tab in the app, and then tap your device’s name at the top. Dial *#06# on the phone to display the IMEI and serial number.
Find the model number and serial number of your Samsung product. A Serial Number is a unique number assigned by the manufacturer (like Samsung) to help identify an individual device, like a phone, tablet, TV, and so on. For example, your phone's serial number will be different from every other phone Samsung has made.
How to find the model and serial number of my product. The model or serial number on your appliance or device can be displayed in a number of different places depending on the product you have purchased. This may be on packaging, stickers or the product itself.
Find your Galaxy phone's IMEI, model number, or serial number from About Phone, on the packaging, from your carrier's website, on your bill of sale, or dial *#06# on the phone.
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The Model Number, Serial Number and IMEI are printed on the back of your device.
Check the warranty on your product by entering the serial number/IMEI number. For mobile phone, please enter the IMEI number. For all other products, please enter product serial number.