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Learn how to update or change your Netflix payment method, resolve payment issues, or investigate unexpected charges.
Netflix-billed members can add or update payment methods with the following steps: Note: If you're being billed through a third party and not directly through Netflix, please visit the third party's website to update this information. Go to the Manage payment info page. Note: Payment methods cannot be managed within the Netflix App.
Update or change your Netflix password, email address, phone number, or billing information.
You can edit the following personal information on your Netflix account through the Account page: email address. method of payment. phone number. You can also update your password, adjust your notification settings, and hide titles in your viewing activity. You may also contact Customer Service for help changing the following information: name ...
1. Open the Netflix app. It's a black app with a red N. Log in if you're not signed in automatically. 2. Tap ☰ in the upper-left corner. 3. Tap Account near the bottom of the menu. 4. Scroll down and tap Update payment info. If you don't have any payment methods for your account yet, tap Add payment info instead. 5. Tap a payment method.
Follow these steps to fix the problem. Update your payment method. To get back to enjoying Netflix, update or change your payment method. You can retry the same payment method by re-entering your existing account information, or you can try a different payment option.
To get to your Netflix account settings, just head to Netflix.com/YourAccount . Assuming you're logged in (if you're not, erm, go ahead and do so) you'll now see links to all the things you could possible change. Let's walk through them. Membership and billing: This is where you can change your email address, password and phone number.