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  2. Aircraft ground handling - Wikipedia

    en.wikipedia.org/wiki/Aircraft_ground_handling

    Ground handling addresses the many service requirements of an airliner between the time it arrives at a terminal gate and the time it departs on its next flight. Speed, efficiency, and accuracy are important in ground handling services in order to minimize the turnaround time (the time during which the aircraft must remain parked at the gate). [2]

  3. Gate agent - Wikipedia

    en.wikipedia.org/wiki/Gate_agent

    Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties. [1] Gate agents are able to see everything about each customer's flight ticket. They ...

  4. Baggage handler - Wikipedia

    en.wikipedia.org/wiki/Baggage_handler

    Baggage handler. In the airline industry, a baggage handler is a person who loads and unloads baggage ( suitcases or luggage ), and other cargo (airfreight, mail, counter-to-counter packages) for transport via aircraft. With most airlines, the formal job title is "fleet service agent/clerk", though the position is commonly known amongst airline ...

  5. Ground crew - Wikipedia

    en.wikipedia.org/wiki/Ground_crew

    In all forms of aviation, ground crew [1] (also known as ground operations in civilian aviation) are personnel that service aircraft while on the ground, during routine turn-around; as opposed to aircrew, who operate all aspects of an aircraft whilst in flight. The term ground crew is used by both civilian commercial airlines and in military ...

  6. General sales agent - Wikipedia

    en.wikipedia.org/wiki/General_sales_agent

    General sales agent. A general sales agent is a sales agent for an airline company who is authorized to sell travel tickets and assist the public with travel-related needs. [1] [2] [3] Its duties also include performing tasks that aid in the company's achievement of its sales objectives. [4]

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