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Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.
We are available over Xfinity Forums 7 days a week between 6:00 am - 12:00 am EST. If you feel more comfortable and would like to call, you can contact Xfinity by calling 1-800-266-2278. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent. 0. 0.
The Xfinity AI assistant they’re using as a wall in communication between employees and customers is a joke. Kinda expected responses when most businesses, personal finance, among everything else has been made so dependent upon internet. How awesome it is that internet companies and electric companies still get paid when their services are down.
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the ...
Xfinity has the WORST customer service, period! I ordered the Xfinity internet service online in 12/2022. My order got canceled for no particular reason. Then I called their customer service line on 01/17/2023 to order again. The customer service representative whose name is Arthur helped me with the order. Then he tricked me into switching my ...
Internet Outages. I have had almost 4 weeks with no Internet or intermittent service!!!, I work from home, and this is unacceptable. Iam considering other options even though I have been Comcast/Xfinity customer for more than 15 years!! I work from home and your lack of services is affecting me. I've using my AT&T hotspot but unfortunately, I ...
2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.
Click "Sign In" if necessary. Click the "Direct Messaging" icon (speech bubble) Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
22 Messages. Sunday, May 12th, 2024 4:44 PM. NOW internet question. I see that Xfinity has these new NOW internet plans. unlimited data; 100Mbs for $30 or 200Mbs for $45. I was thinking of getting the 200Mbs. From what I can see, these are prepaid plans, right? Which means I can pay for 1 month and if I don't like it, simply return the equipment.