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The Orlando Utilities Commission (OUC: 'The Reliable One') is a municipally-owned public utility providing water and electric service to the citizens of Orlando, Florida and portions of adjacent unincorporated areas of Orange County, as well as St. Cloud, Florida, in Osceola County.
Pay My Bill. From online options to a location near you, there are a variety of ways to pay your OUC bill. With our Billing Alerts program, you can also receive notifications when your statement is ready, a payment is due, or your payment status changes.
Customer Support. The new myOUC Account Summary page makes managing your account easier than ever. Learn about the different ways you can pay your bill online. Easily update mailing addresses, phone numbers, emails, and more. Access the same important information on your phone, tablet, or computer.
The new myOUC Account Summary page makes managing your account easier than ever. Learn about the different ways you can pay your bill online. Easily update mailing addresses, phone numbers, emails, and more. Access the same important information on your phone, tablet, or computer.
Learn about the different ways you can pay your bill online. Easily update mailing addresses, phone numbers, emails, and more. Access the same important information on your phone, tablet, or computer. Log in to view and pay your bill, update your info and more.
You can start, stop or move your services using myOUC. Move Service Transfer your service to a new residence. Learn More. Start Service Start your service in three easy steps. Learn More. Stop Service Request to stop your service. Learn More.
Use your mobile device to text OUT to 69682 (myOUC). You'll receive updates via text about the outage cause and estimated time of restoration. Log In to your account to report your outage or service problem. Use our 24-hour outage reporting line by calling 407-423-9018.
OUC's five-member governing board, known as the Commission, is responsible for setting the utility's rates and operating policies. All Commissioners, with the exception of the Mayor of Orlando (an ex officio member), can serve up to two consecutive four-year terms.
Start Service. We've made starting service online with us even easier. Simply create a myOUC profile, fill out the online form and submit. We'll send you a confirmation email with the details about your new account. If you're unsure whether we provide service to your location, you can verify by viewing our service area map.
Frequently Asked Questions. What do I need to register for a myOUC account? What is a valid myOUC username? What is a valid myOUC password? Is access to a myOUC account limited to a single individual? How do I update the way my name appears on my bill?