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A request for proposal ( RFP) is a form of reverse auction that solicits a business proposal by an organisation interested in the procurement of a service or product from potential suppliers. [1] It is usually part of a complex sales process, and made through a bidding process. [citation needed]
The government often needs to supplement its internal Systems Engineering and Technical Advisory capability in order to meet its frequently changing needs and demands. Through a formal Request for Information (RFI)/ Request for Proposal (RFP) process the government is able to contract with a commercial organization to provide certain services ...
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
Request for information. A request for information ( RFI) is a common business process whose purpose is to collect written information about the capabilities of various suppliers. [ 1] Normally it follows a format that can be used for comparative purposes. An RFI is primarily used to gather information to help make a decision on what steps to ...
Technical writing. Technical writing is a specialized form of communication used by many of today's industrial and scientific organizations to clearly and accurately convey complex information to a user. An organization's customers, employees, assembly workers, engineers, and scientists are some of the most common users who reference this form ...
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives. User refers to the actual user of the service ...
A Request for Comments ( RFC) is a publication in a series from the principal technical development and standards-setting bodies for the Internet, most prominently the Internet Engineering Task Force (IETF). [ 1][ 2] An RFC is authored by individuals or groups of engineers and computer scientists in the form of a memorandum describing methods ...
A complex arrangement of parts. A request for solution could ask a simpler arrangement performing the same functions. A request for solution (RFS, also known as request for proposed solution) is a commercial document that describes a technological or organizational situation and demands a solution (for example, a new arrangement of information technology, IT) to possible suppliers of this ...
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