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Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information.
Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes. Accept payments, send payouts, and automate financial processes with a suite of APIs and no-code tools.
CA residents: +1 888 926 2289. Need help with your Stripe account, have a media inquiry, or want to know more about a Stripe product? Contact us.
Convert more customers. Increase conversion with built-in optimizations, access to 100+ payment methods, and one-click checkout. Unify online and in-person payments to provide a seamless customer experience.
From the Support center you can view active and closed support cases, upload files requested by Stripe, and respond to ongoing cases. The Support center is found under the Help menu (question mark icon) in the top right hand corner of the Dashboard.
A service agreement establishes the relationship between Stripe and the platform's users. The connected account’s service agreement type determines what capabilities the account has access to, and which service agreement applies to the platform’s users.
Build a platform, marketplace, or any two-sided business with Stripe Connect. Collect payments then pay out. Onboard, verify, and pay out to sellers or service providers. Enable businesses to accept payments directly.
Services Terms. Welcome to Stripe! This Stripe Services Agreement includes this introduction, the General Terms, Definitions, Services Terms, and incorporated documents and terms (“ Agreement ”) and forms a legal agreement between Stripe, Inc. (“ Stripe ”) and you or the entity you represent (“ you ” and “ your ”).
Today, we’re excited to share that we’re launching free 24×7 phone and chat support for all Stripe users. In addition to the email support we already offer, you’ll now be able to reach us via phone or chat from support.stripe.com after logging in.
Stripe Treasury is a banking-as-a-service API that lets you embed financial services in your marketplace or platform. With a single integration, enable your customers to hold funds, pay bills, earn yield, and manage cash flow.