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2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.
Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent. 0. 0.
Comcast has horrific customer service. I have been with Comcast for 7 years and will terminate my account at the end of this year. I transferred my service on 9/28/23 and still cannot get customer service to give me accurate information, such as what is my current account number! I have made numerous calls and is always referred to chat(no help).
X-finity! your robots customer service suck!! Total waste of time!! Isn't your customer worth to you live customer service that can "process" information and respond without WASTING YOUR CUSTOMERS TIME????? how much is your customer worth????? I dumped AT&T after 20 yrs for being liars never delivering now it seems xfinity's time is coming.
Click "Sign In" if necessary. • Click the "Direct Message chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.
We are available over Xfinity Forums 7 days a week between 6:00 am - 12:00 am EST. If you feel more comfortable and would like to call, you can contact Xfinity by calling 1-800-266-2278. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.
To send the requested information: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (looks like a speech bubble next to bell icon at top of page) or https://comca.st/3kgmFZy. • Click the "New message" (pencil and paper) icon. • The "To:" line prompts you to "Type the name of a person".
The Worst Customer Service and Retention in the Game! It is astonishing that Xfinity shows such little concern for retaining customers who have been loyal for over 20 years. Cable TV, in its current form, is a declining service. Consumers now prefer a la carte options and more streaming services. Yet, Xfinity continues to increase prices month ...
We have lots of options to cover them all we have a great page set up for our customers. Check out our Contact us page to see all of them. Our number to call customer care is not shown but you can request a call if you want to call you can reach us at 1-800-Xfinity (1-800-934-6489). 2. 0.