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Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords.
AOL Mail is free and helps keep you safe. From security to personalization, AOL Mail helps manage your digital life Start for free
Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
Use an app password. If you use AOL two-step verification or an older email app, you may need to use an app specific password to access AOL Mail. Learn how to generate third-party app passwords and remember, app passwords are only valid for the app they are created for and remain valid until you sign out or remove access to the app. At that ...
Create a strong password. • Use unique words - Don't use obvious words like "password". • Have 12 or more characters - Longer passwords are more secure. • Don't be obvious - Don't use personal information like your name, AOL ID, birthday, etc. • Avoid sequences or repeated characters - Don't use adjacent characters on your keyboard ...
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
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