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Protect yourself from internet scams. The internet can be a fun place to interact with people and gain info, however, it can also be a dangerous place if you don't know what you're doing. Many times, these scams initiate from an unsolicited email.
Scammers and bad actors are always looking for ways to get personal info with malicious intent. Know how to recognize legitimate AOL websites, requests, and communications to keep your account secure.
One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.
Review our help article for ways you can keep your account safe. Know when your AOL Mail account has been hacked and how to fix it. Find out how you can tell if your account was compromised and what to do to secure it.
Info about AOL's spam policy, including the ability to report abuse and resources for email senders who are being blocked by AOL, can be found by going to the Postmaster info page. Learn how to report spam and other abusive conduct.
When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Official Mail, it might be a fake email. Make sure you mark it as spam and don't click on any links in the email. Learn how to distinguish between AOL Certified Mail and scam emails.
By switching AOL Mail's policy to reject these, we significantly impact spammers' attempts to scam our customers. Don't let the spammers and scammers get you down. Find out what to do if you suspect your account was spoofed.
While some are legitimate, many are address collectors used by spammers. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Learn how to protect your AOL Mail account from unwanted spam.
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.
You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons: • AOL notices suspicious account activity. • You're using an unfamiliar browser or device. • You're traveling away from your usual location.