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  2. About error message 'We have found a virus on your attachment ...

    help.aol.com/articles/message-we-have-found-a...

    You may receive the message "We have found a virus on your attachment...Send your email again...ML0021" because the AOL email virus scan detected a virus on the file you’re attempting to send as an attachment. Once a file has been rejected by the AOL email service as containing a virus, it can’t be sent even if the virus is cleaned by a ...

  3. Recognize a hacked AOL Mail account - AOL Help

    help.aol.com/articles/recognize-a-hacked-aol...

    If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated.

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.

  5. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    The scammer may claim that a legitimate Windows process such as rundll32.exe is a virus. Often, the scammer will search the web for an article about the Windows process and will scroll to a section saying that the process name can also possibly be part of malware, even though the victim's computer does not contain that malware.

  6. Malicious Software Removal Tool - Wikipedia

    en.wikipedia.org/wiki/Malicious_Software_Removal...

    Malicious Software Removal Tool. Microsoft Windows Malicious Software Removal Tool ( MSRT) is a freeware second-opinion malware scanner that Microsoft 's Windows Update downloads and runs on Windows computers each month, independent of the install antivirus software. First released on January 13, 2005, [2] MSRT does not offer real-time protection.

  7. Black screen of death - Wikipedia

    en.wikipedia.org/wiki/Black_screen_of_death

    In Windows 3.x, the black screen of death is the behavior that occurred when a DOS-based application failed to execute properly. It was often known to occur in connection with attempting certain operations while networking drivers were resident in memory. (Commonly, but not exclusively, it was seen while the Novell NetWare client for DOS, NETX ...

  8. Troubleshooting McAfee - AOL Help

    help.aol.com/articles/troubleshooting-mcafee

    Running a scan while you're using your PC could affect its performance. This behavior is expected. McAfee changed the way scheduled scans start to stop your computer from starting a scan while you're actively using it. When the scheduled time for a scan occurs, the following happens: Your McAfee software starts monitoring your computer for ...

  9. Microsoft Safety Scanner - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Safety_Scanner

    Microsoft Safety Scanner. Microsoft Safety Scanner is a free time-limited virus scan utility similar to the Windows Malicious Software Removal Tool. It is used to scan a system for computer viruses and other forms of malware. It was released on 15 April 2011, following the discontinuation of the Windows Live OneCare Safety Scanner.

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