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Contact Us. Select a category to see a list of contact centers that can help you. Contact the U.S. Department of Education's office of Federal Student Aid with questions about applying for aid and the FAFSA form, loan repayment, and more.
Contact the U.S. Department of Education's office of Federal Student Aid with questions about applying for aid and the FAFSA form, loan repayment, and more.
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Contact the U.S. Department of Education's office of Federal Student Aid with questions about applying for aid and the FAFSA form, loan repayment, and more.
Let us know about your experience by taking a brief survey. Have questions about your loans or need help making your payments, we're here to help. Call us at 1-888-866-4352 (Toll Free) from the U.S. or at 636-532-0600 (International)] from International locations.
Call or Write Us. To get in contact with our helpful agents, call us or mail us using the contact information below. To find the specific address for any type of documentation you need to send us, reference the helpful table below.
Phone—Call us at 1-800-621-3115 (If you are deaf or hard of hearing, the TTY number is 1-877-825-9923). What to expect on the phone: It will take about 10 minutes. A representative will ask for some information to find your record, then ask why you are calling (your answer: Fresh Start, to get out of default).
Phone. Call us at 800-722-1300. TDD/TTY users call 711. Call Eastern Time, Monday 8 a.m. – 9 p.m., Tuesday and Wednesday 8 a.m. – 8 p.m., and Thursday and Friday 8 a.m. – 6 p.m. International: If the number above doesn't work for you, call 001-317-806-0580.