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Check your renewal status online before calling support. To make sure your subscription renewed successfully, find out when your subscription expires. If the expiration date doesn't look right, contact Microsoft Support. Still need help? Contact support. For Microsoft 365 Family or Personal, contact support.
Step 1: Sign in to Office with the right account. If Office asks you to sign in, enter the account you used to buy Office. You'll see "We couldn't find any Office products" if you use the wrong address. Try this: Sign in to Office. Step 2: Check for multiple copies of Office. You may not realize you have more than one copy installed.
Choose the tab for the version of Microsoft 365 apps you're currently using to see instructions that match your apps. Microsoft 365 Office 2016 - 2021 macOS Web. Learn how Version History helps you see what changes have been made in a file, compare different versions, or restore the version you want: Open the file you want to view.
If Update Options is missing and there's only the About button, you either have a volume license install or your company is using Group Policy to manage Office updates. Try Microsoft Update or contact your company help desk. To download an update manually, see Office Updates.
If you are recently running into installation, activation, or updating issues, please refer to our Fixes or workarounds for recent Office installation or activation issues article. For Office apps specific issues, please click on the links below to find workarounds or fixes. Windows. Outlook. Word. Excel. PowerPoint. OneNote. Access. Mac. Outlook.
Open the file you were working on. Go to File > Info. Under Manage Workbook or Manage Presentation, select the file labeled (when I closed without saving). In the bar at the top of the file, select Restore to overwrite any previously saved versions. Tip: In Word, you can also compare versions by clicking Compare instead of Restore.
Select the steps for the version of Office you want to install or reinstall. Close the uninstall tool. Microsoft 365 | Office 2021 | Office 2019 | Office 2016.
Check your expiration status. Go to your Services & subscriptions page. If prompted, choose Sign in and enter the Microsoft account email and password associated with your Microsoft 365 subscription. Review the details under the Services & Subscriptions heading.
AutoRecover is a PowerPoint feature that attempts to recover files automatically in the event of a crash, power failure, or other unexpected application shutdown. It does this by periodically saving a copy of the file in the background. By default, AutoRecover saves a recovery file every 10 minutes.
As announced in June 2021, Windows 11 brings a fresh experience and a new look. Shortly after that, Office got a visual refresh for Windows 11 and 10 as well. Now we're bring that new same new look to Microsoft's Office for the web applications.
The Open tab on the File menu shows a list of files you’ve recently opened, and it includes links to places where you commonly store files. Windows macOS. The Recent list shows the files that you opened recently from any of your devices. If this list gets unwieldy, you can remove files from it.