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Go to the ID.me Support Contact page. Select Submit a ticket without signing in. Choose the drop-downs that best describes your issue, and in the “Description” field, include as much detail as possible. This helps us respond with the best next steps based on your situation.
Explore by topic. Identity Verification Verify your identity and troubleshoot verification issues. Community Verification Verify for military, nurse, teacher, PBR, and troubleshoot verification issues. Account Management Sign in, manage passwords, set up MFA, and use the ID.me Authenticator App.
Contact Support. Due to extreme weather, support and video verification wait times may be longer than usual. We appreciate your patience as we prioritize our agents' safety.
ID.me simplifies how individuals prove and share their identity online. Discover. Products. Solutions. Industries. Individuals. Learn. Case Studies. Data Sheets.
Sign in to VA.gov with your ID.me account. And use the MFA method you set up—like your mobile or landline phone, authenticator app, or security key. Show details. On your My VA dashboard, you’ll find an alert telling you to verify your identity for your account. Select Verify your identity.
ID.me Wallet simplifies how individuals discover and access benefits and services through a single login and verified identity. Due to extreme weather, support and video verification wait times may be longer than usual.
ID.me is the next-generation digital identity network that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without having to create a new login or verify their identity again.