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It’s defaulting to the Disney+ login for Hulu. As the people above have stated, and I can confirm, we have Hulu accounts through Hulu. What we need is the ability cancel the default login to Disney+ linked Hulu. Tonight, I’m watching Hulu using screen mirroring. If it’s an issue with the Hulu user interface, that’s still connected to Roku.
Solved: I wish to cancel my Hulu account. Hi, @TimHill1960. Greetings from the Roku Community! In this case, we suggest reaching out to the channel provider and inquiring further, as they are the ones who could cancel the subscription and provide further details regarding their channel functionality on the Roku platform.
my scenario: Hulu basic subscription but Billed through Roku. what is confusing: Roku doesn't list the subscription which now makes sense as the subscription is via Hulu but Roku is just doing the "billing" so nothing to do with the actual subscription. steps I took:-- on Hulu account page I cancelled my subscription
I have uninstalled and reinstalled on multiple Roku devices, didn’t work. I have factory reset multiple Roku devices, didn’t work. We contacted Hulu support who told us they couldn’t help unless we knew the original email used to log into Hulu, which we wouldn’t know. After each uninstall/reinstall or factory restore, the Roku ...
I too just discovered this same issue. Have a Roku device and associated account, have an old Hulu account but neither has a recurring charge or associated monthly charge. Logged into both to confirm. Just realized I have been charged, for the last 6 months, $6.99/month, by "Roku for Hulu, LLC" out of Wilmington, DE.
Re: Change from one Hulu account to new Hulu account If in Roku, select the Hulu app, then Select one of the profile (user’s) names and then once in that person‘s profile, scroll all the way down to the options that say search home TV movies news my stuff hubs and then settings is the last one click on that and then it brings you to a page.
Hulu--this feature just doesn't work: perhaps it never worked once Roku had to get involved by placing their Roku Pay with pin code on Hulu's app to stop anyone with the Roku remote from purchasing a Hulu Add-on without the account owner's permission. Hulu had recently added the feature of sending a link to the account owner's email to verify ...
When the “My Subscriptions” page loads, you will find all your channel subscriptions that get billed by Roku, along with the terms, status, and renewal date of each subscription. For reference and further information about this, kindly visit our Support article on How to turn off auto-renew and cancel a subscription.
Hulu is not listed on my current subscription page on my Roku account. I logged into Hulu direct and and I am not currently subscribed. I don’t watch Hulu and never subscribed to it yet I’m paying $17.99/mo for several months now and just caught it.
Both are updated to 10.5.0 and the Hulu app on both are updated to 6.56. I have checked for compatibility on the Hulu website and they are compatible with the newer Hulu app. The problem is that, although I am subscribed to Hulu + Live TV, the Live TV (or Live, whatever it is) tab doesn't show at the top of the Home screen.