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We're here to make your loan repayment as simple as possible. Watch our Getting Started video for a quick website tour. A full video transcript with audio descriptions is available. Firstmark Services - Website Overview.
Firstmark Services offers secure account login for private loan servicing and management, with a focus on responsive and personalized solutions.
When you log in to your Firstmark.MyLoanManager.com account, you can make payments, check your balance, sign up for auto debit, and explore other information related to your loan. Phone: 844.649.2917 (7 a.m. – 8 p.m. (Central) Monday – Friday)
What payment options are available for my student loans? Please contact a representative at 888.538.7378 to discuss the options provided by your loan program. I am active duty in the military.
Welcome to Firstmark Services! We're here to make your loan repayment as simple as possible. We're available from 7 a.m. - 8 p.m. (Central) Monday - Friday 844.649.2917
Firstmark Services is a company that only services private student loans. It’s a division of Nelnet, which manages federal student loans, along with consumer finance and telecommunications.
Since 1997, we have built strong partnerships and exceeded client expectations in managing the performance of private student loan and consumer loan portfolios. Systems and technology are designed uniquely for loan servicing.