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1-844-290-7588. Medicare Supplement and Medicare Advantage Plans: Mon-Fri, 8 a.m. to 8 p.m. 1-855-715-5323 (TTY/TDD: 711) Medicare Part D Plans: Mon-Fri, 8 a.m. to 8 p.m. 1-855-745-4391 (TTY/TDD: 711) Employer Plan: Contact your broker or consultant to learn more about Anthem plans.
Find answers to questions about benefits, claims, prescriptions, and more. Not connected with or endorsed by the U.S. Government or the federal Medicare program. Contact Customer Support by phone or Live Chat. Log in to find contact information specific to your area and plan.
If you’re a member or healthcare professional, please call the number on your member ID card or Log In to start a Live Chat. Otherwise, please call 800-331-1476 (TTY: 711) Mon-Fri, 8 a.m. to 5 p.m. ET.
Go to Availity Portal and select Anthem from the payer spaces drop-down. Then select Chat with Payer and complete the pre-chat form to start your chat. By Phone: Call the number on the back of the member’s ID card or dial 800-676-BLUE (2583) to speak to a Provider Service representative.
Connect with member customer service or find the right support resources, including your local Blue Cross and Blue Shield (BCBS) company, general FAQs and media relations contacts. BCBS Customer Service. Call the toll-free number on the back of your member ID card for BCBS customer service.
Kansas City, MO 64108. (816) 395-3558. LOBBY HOURS: Monday through Friday. 9:00 a.m. – 4:00 p.m. (Customer Service) 9:00 a.m. – 4:00 p.m. (Sales) Saturday and Sunday closed. To contact Customer Service or the foreign language line service, please call the number listed on your member ID card.
Phone. Blue KC Provider Hotline: 816-395-3929. Prior Authorization / Pre-Determination: 816-395-3989. View Prior Authorization requirements and submit requests with your provider portal account. Portal Account & Password Support: 816-395-3700.