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Find answers to questions about benefits, claims, prescriptions, and more. Not connected with or endorsed by the U.S. Government or the federal Medicare program. Contact Customer Support by phone or Live Chat. Log in to find contact information specific to your area and plan.
Go to Availity Portal and select Anthem from the payer spaces drop-down. Then select Chat with Payer and complete the pre-chat form to start your chat. By Phone: Call the number on the back of the member’s ID card or dial 800-676-BLUE (2583) to speak to a Provider Service representative.
Find answers to questions about benefits, claims, prescriptions, and more. Contact Anthem Customer Service by phone, Live Chat, or log in to your account for information specific to your plan.
Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association. Visit Anthem Blue Cross for group health insurance plans in California.
Find answers to all your questions with an Anthem representative in real time. Use our app, Sydney Health, to start a Live Chat.
Find answers to questions about benefits, claims, prescriptions, and more. Contact Customer Support by phone or Live Chat. Log in to find contact information specific to your area.
Get the right resources from the Anthem.com official site for prior-authorization, or pre-authorization, as it relates to health insurance. Learn more today.
Please use Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with an Anthem associate from within the Availity Portal. For other issues, you can message the Provider Experience team.
Individual & Family Plans (under age 65): 1-844-305-6963. Medicare Advantage Plans: 1-855-731-1090 (TTY/TDD: 711) please call us Mon-Fri, 8:00am - 8:00pm except Thanksgiving and Christmas. Employer Plan: Contact your broker or consultant to learn more about Anthem plans.
Anthem is available by phone or the Interactive Care Reviewer (ICR) via Availity 24 hours a day, 7 days a week to accept prior authorization (PA) requests. Phone: 1-800-450-8753