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Welcome to the 311 Customer Service Center! Select "Submit Request" to begin a new 311 request. Use “Account Login” to create or login to your 311 account. As a resident of Columbus, 311 is your one stop shop for all non-emergency City services. See below to learn more about how 311 works for you.
311 Service Requests
How to submit a service request using Columbus.gov/311. Go to Columbus.gov/311 and select “Submit Request.”. Select the type of service needed. Click on “Select a Report Type” and either search by category or type a key word in the search box.
To schedule collection of bulk items, contact the City's 311 Service Center ( (614) 645-3111) or 311.columbus.gov. If your regular trash is picked up at the curb, place bulk items in front of your home away from obstructions on your specially scheduled collection day.
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As a resident of Columbus, 311 is your one stop source for all non-emergency requests for city services. From reporting a pothole to requesting bulk trash pi...
How to contact: call 614-645-3111, email 311@columbus.gov, download MyColumbus mobile app, or visit https://311.columbus.gov. Call 614-645-4545 to contact the Police if it is not an emergency. Back to Government Services
The city of Columbus has unveiled a new 311 app on which residents can file service requests and complaints about junk cars, blighted houses, potholes, snow removal, missed trash pickups, and...
For account login or to create a new 311 account go to the Account Services page. Please see the CBUS 311 Service Request Creation Guide (PDF, 829KB) for more information. As a resident of Columbus, 311 is your one stop shop for all non-emergency City services.
This map shows 311 service requests received by the City of Columbus. The map is updated every morning to display service requests opened in the previous 30 days. Requests for bulk trash pickup are not shown on the map.