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I received this email today: We are writing to remind you that as of August 4, 2022, some of the features that allow you to manage your home WiFi network will only be available through the free Xfinity app and will no longer be available online at internet.xfinity.com. When I click through to get the free XFinity App, my choices are Apple Store ...
Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.
The "MyAccount App" refers to another mobile application that we are removing support for. You can continue to manage your account on xfinity.com like you've aways done. Too much confusion over the past couple of years about servicing our accounts, especially recently with Peacock and Wi-Fi.
This is a great question as you can tell it is mostly geared towards the Xfinity app for controlling it and using the dashboard. Keep in mind the Xfinity Advance Security feature will only work as long as you have the xFI gateway.
If you aren’t prompted to begin the activation process as soon as you sign in to the app, navigate to the activation entry point by selecting the Account tab from the bottom right corner of the Xfinity app and then selecting Activate xFi Gateway or Modem under the Devices section. The Xfinity app will then take you through the necessary steps ...
I had a port forward on this PC that worked until last week, but because I reinstalled windows 10 on a new drive in that otherwise-identical PC, the MAC address did change, so I went to the trouble to disconnect my device from the network, wait for it to no longer be listed under connected devices in the Xfinity app, told the gateway to forget ...
I went to the Xfinity router specifically for this feature after using my own Arris SBG8300 DOCS 3.1 modem and their 3rd party app. I wanted to keep troubleshooting in-house with xfinity personnel. Big Disappointment. Sound like the Connect XFi app is overall an issue with little support.
The Pods connect wirelessly to the xFi Gateway. You will not be able to activate your Pods if one is connected directly to the Gateway. Select Next to view tips on Pod placement. Hold your phone six inches away from your first Pod to ensure that the Xfinity app can associate the Pods with your account and connect the first Pod to your Gateway.
Setting Up Internet/Modem Without a Smartphone. Hi folks, I just got my new xFi Gateway modem in the mail today, and I've started setting it up, but I don't own a smartphone! It wants me to download the Xfinity smartphone app in order to complete the setup process, so I have to ask, is there another way to do this if I don't have access to a ...
Plug the power cord into the back of your gateway and then into an electrical outlet. If you subscribe to Xfinity Voice service, connect your telephone to the Tel 1 connection on your gateway or modem using a telephone cord. Name your WiFi network and create a password. Wait for your gateway or modem to be ready.