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The National Council Licensure Examination ( NCLEX) is a nationwide examination for the licensing of nurses in the United States, Canada, and Australia since 1982, 2015, and 2020, respectively. [ 2 ][ 3 ] There are two types: the NCLEX-RN and the NCLEX-PN. After graduating from a school of nursing, one takes the NCLEX exam to receive a nursing ...
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Course content typically includes greeting the customer (either by phone or in person), questioning to understand the customer’s need or problem, listening, confirming understanding, responding with value, using positive language, eliminating jargon, concluding the phone or face-to-face interaction, dealing with angry customers, and the importance of body language and tone of voice.
Customer lifetime value: The present value of the future cash flows attributed to the customer during his/her entire relationship with the company. [2] Present value is the discounted sum of future cash flows: each future cash flow is multiplied by a carefully selected number less than one, before being added together.
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The United States has communicated to Iran and Israel that conflict in the Middle East must not escalate, Secretary of State Antony Blinken said on Tuesday, amid fears Tehran and its proxies are ...
Credit card delinquency rates hit a nearly 12-year high. Davis Giangiulio. July 24, 2024 at 3:46 PM. People are struggling to pay off their credit card debt even as many trim their spending. The ...
Teflon flu, aka polymer fume fever, is a term used to describe people who have gotten sick after being exposed to fumes from Teflon pans, according to the National Capital Poison Center ...
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