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They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]
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eBay office in Toronto, Canada. eBay Inc. ( / ˈiːbeɪ / EE-bay, often stylized as ebay or Ebay) is an American multinational e-commerce company based in San Jose, California, that allows users to buy or view items via retail sales through online marketplaces and websites in 190 markets worldwide. Sales occur either via online auctions or "buy ...
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1] but towards the end, the idea of a well-performed service is that of increasing revenues.
Coupon Cabin. CouponCabin provides online coupon codes from American retailers. The site also provides printable coupons for local businesses and groceries, daily deal aggregation and product recommendations. CouponCabin was founded in Chicago, Illinois, in March 2003 by Chicago entrepreneur Scott Kluth, a former employee of Sears. [ 1]
As of September 2014, eBay has acquired over 40 companies, the most expensive of which was the purchase of Skype, a Voice over Internet Protocol company, for US$ 2.6 billion in cash plus up to an additional US$1.5 billion if certain performance goals were met. [ 2] The majority of companies acquired by eBay are based in the United States.
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