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In 2013, Sourcebooks acquired motivational and inspirational book publisher Simple Truths. [11] The company reported a 20% gain in sales in 2014, with particular gains from its Jabberwocky children's imprint and Fire young adult imprint. The results also included sales of more than two million picture books by Marianne Richmond. [6]
Goods can be returned while a service, once delivered cannot. [4] Goods are not always tangible and may be virtual e.g. a book may be paper or electronic. Marketing theory makes use of the service-goods continuum as an important concept [5] which "enables marketers to see the relative goods/services composition of total products". [6]
Scholastic Corporation is an American multinational publishing, education, and media company that publishes and distributes books, comics, and educational materials for schools, teachers, parents, children, and other educational institutions. Products are distributed via retail and online sales and through schools via reading clubs and book fairs.
Goodreads is an American social cataloging website and a subsidiary of Amazon [ 1] that allows individuals to search its database of books, annotations, quotes, and reviews. Users can sign up and register books to generate library catalogs and reading lists. They can also create their own groups of book suggestions, surveys, polls, blogs, and ...
Rochester Ford Toyota in Rochester, MN, known for tough negotiating, shifted to a fixed price and an emphasis on making the customer's day. New car sales doubled and it recorded a 30% rise in customer satisfaction. [12] In April 2000, the Ford Motor Company decided to incorporate the Fish Philosophy in their training programs.
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...
Wikipedia is not a reliable source for citations elsewhere on Wikipedia, or as a source for copying or translating content. As a user-generated source, it can be edited by anyone at any time, and any information it contains at a particular time could be vandalism, a work in progress, or simply incorrect. Biographies of living persons, subjects ...
A source is where the material comes from. For example, a source could be a book or a webpage. A source can be reliable or unreliable for the material it is meant to support. Some sources, such as unpublished texts and an editor's own personal experience, are prohibited.
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