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For prior authorization and referrals managed by BCBSTX: (includes inpatient, residential treatment center (RTC) programs, partial hospitalization and outpatient behavioral health services) Call 1-800-528-7264 or the phone number listed on the back of the member's/subscriber's ID card. Submit completed forms to:
Eligibility and benefits. (out-of-state subscribers) 800-676-BLUE (2583) Claim status inquiries (out-of-state subscribers) contact Availity ® or other electronic connectivity vendor. Claim adjustments call 800-451-0287*.
Blue Cross and Blue Shield of Texas 1001 E. Lookout Drive Richardson, Texas 75082. General Information: 1-972-766-6900 (TTY: 735-2989)
Stay informed about BCBSTX programs, products, initiatives, and more. Sign up to receive the monthly Blue Review via email. Go to Blue Review.
Provider Customer Service Numbers. Printable format for BCBSTX Medicaid Contact List for Provider. Eligibility, Benefits, Provider Network Referral, Claim Status. STAR, CHIP: 1-877-560-8055. STAR Kids: 1-877-784-6802. 8:00 a.m. to 5:00 p.m. CST, M–F.
Blue Cross and Blue Shield of Texas. 1001 E. Lookout Drive. Richardson, Texas 75082. General Information: 972-766-6900. TTD: 735-2989.
Select a Health Plan Network. To access or print regional provider directories, choose your health plan: Blue Choice PPO SM. Blue Advantage HMO SM. Blue Premier SM and Blue Premier Access. Blue Essentials HMO SM. MyBlue Health SM.
Blue Cross Blue Shield of Texas is committed to giving health care providers the support and assistance they need. Explore our new Claims and Eligibility page for everything you need to know about claims.
BCBSTX contracts with physicians, and other health care professional providers to form our provider networks which are essential for delivering quality, accessible and cost-effective health care services to our members.
Are You a Provider? Contact Customer Service at 1-800-442-4607. For other important phone numbers, contact us.