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A mental health consumer (or mental health patient) is a person who is obtaining treatment or support for a mental disorder, also known as psychiatric or mental illness. The term was coined by people who use mental health services in an attempt to empower those with mental health issues, historically considered a marginalized segment of society ...
By the 1980s, individuals who considered themselves "consumers" of mental health services rather than passive "patients" had begun to organize self-help/advocacy groups and peer-run services. While sharing some of the goals of the earlier movement, consumer groups did not seek to abolish the traditional mental health system, which they believed ...
Patient participation is a trend that arose in answer to medical paternalism. Informed consent is a process where patients make decisions informed by the advice of medical professionals. In recent years, the term patient participation has been used in many different contexts. These include, for example, clinical contexts in the form of shared ...
t. e. Patient advocacy is a process in health care concerned with advocacy for patients, survivors, and caregivers. The patient advocate[1] may be an individual or an organization, concerned with healthcare standards or with one specific group of disorders. The terms patient advocate and patient advocacy can refer both to individual advocates ...
v. t. e. Patient rights consist of enforceable duties that healthcare professionals and healthcare business persons owe to patients to provide them with certain services or benefits. [1] When such services or benefits become rights instead of simply privileges, then a patient can expect to receive them and can expect the support of people who ...
The Patient Activation Measure (PAM) is a commercial product which assesses an individual's knowledge, skill, and confidence for managing one's health and healthcare. Individuals who measure high on this assessment typically understand the importance of taking a pro-active role in managing their health and have the skills and confidence to do ...
Consumer Assessment of Healthcare Providers and Systems (CAHPS) refers to a set of surveys that ask patients to report on their health care experiences. [1] The surveys are free to anyone who wants to use them. They focus on aspects of healthcare quality that patients find important and are well-equipped to assess, such as the communication ...
The authority for patient rights in New Zealand comes from the Health and Disability Commissioner Act 1994, the specific rules come from Health and Disability Commissioner (Code of Health and Disability Service Consumers’ Right) Regulations 1996. This code improves the quality of healthcare in New Zealand and ensures that there is a ...