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If this is your printer: HP OfficeJet Pro 6960 All-in-One Printer series . If the problem is that you cannot download the Full Feature Software to your computer, then use a different browser. For example, if you are using Opera, try using Firefox or Chrome.
When the full driver printer software is installed, Find the printer software listed in Control Panel > icon view > Programs and Features. The installation of the full printer software adds two shortcut icons to the Desktop. The Printer Assistant is named for the printer and provides access to Print , Scan , and Tools.
The HP Smart for Windows application is available in the Windows Apps - Microsoft Store. Open the Search bar and type: HP Smart. Click and download. and / or. Access the Store from your Windows Start screen: Open Windows Start (click on the white window pane in the Taskbar) Search and open the Windows Store.
1. Turn off the printer using the power button. 2. Search Windows for run, and click the Run Windows application in the list of results. 3. Type services.msc in the Run window, and then press Enter on the keyboard. The Services menu opens. 4. Right-click Print Spooler and select Stop.
How to Scan to Computer. Once you have installed the software: 1. Click on the printer Icon (on your desktop) and it will bring up the HP Printer Assistant. 2. Under the Scan menu, there is a “Manage Scan to Computer”, click on that. 3. Make sure that you “Enable” Scan to Computer. Also make sure the tab “Automatically start Scan to ...
Welcome to the HP Community. Let's enable scan to computer. Search Windows for your printer model name, and click the printer name in the list of results. HP Printer Assistant opens. Click Scanner Actions, and then click Manage Scan to Computer. Click Enable to activate the scan to computer option. If the issue persists, use HP Print and Scan ...
In Windows, search for and open Devices and Printers. In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”. Open up the run command with the "Windows Key + R" key combo. Type printui.exe /s and click OK.
Note the printer's IP address. - Type that IP address into a browser to reveal the printer's internal settings. - Choose the Networking tab, then Wireless along the left side, then the IPv4 tab. - On this screen you want to set a Manual IP.
Open File Explorer. Navigate to the folder in which you saved the installation file (likely Downloads) Right-Click on the installation package and “ Run as Administrator ”. If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
Restart the print spooler and try uninstalling the drivers-. Press “Windows key” + “r” to get the “Run” window. Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service. Now again open "Run" - Type “spool” and ok - Go to PRINTERS folder - delete everything in that folder.