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  2. Restaurants fight back against the FTC crackdown on 'junk ...

    www.aol.com/news/restaurants-fight-back-against...

    These days, the fee is 4%, plus the restaurant adds a 20% service charge to each bill for hourly workers. The fees are stated clearly on its website, its Resy page and its menu.

  3. Fiery feud between customer and restaurant over $250 ... - AOL

    www.aol.com/news/fiery-feud-between-customer...

    “I have never had a restaurant find me and slip into my DM’s like that. That’s bizarre, lol,” one user replied . “So much chaos, anger, and frustration over $250.00.”

  4. Restaurant service fees are staying after all with Newsom ...

    www.aol.com/news/gov-newsom-signs-law...

    Restaurant and bar service fees were about to be outlawed before Gov. Gavin Newsom signed SB 1524, which allows the charges as long as they're listed for customers.

  5. Gratuity - Wikipedia

    en.wikipedia.org/wiki/Gratuity

    A service charge is not to be confused with a tip or gratuity which is optional and at the discretion of the customer. Restaurants commonly add it to checks for large parties. [114] [full citation needed] Some bars have decided to include service charge as well, for example in Manhattan, New York. [115]

  6. Mandatory tipping - Wikipedia

    en.wikipedia.org/wiki/Mandatory_tipping

    The Act, which took effect on December 1, 2022, [23] describes a charge (including a mandatory charge) imposed on a customer as a "service charge" and states that the employer shall treat all payments, whether made by an electronic mode of payment or any other means, received from customers pursuant to such a charge as if any such payment was a ...

  7. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  8. To Tip or Not To Tip? When a Service Charge Is Included - AOL

    www.aol.com/tip-not-tip-charge-included...

    According to the U.S. federal government, “A tip is a sum presented by a customer as a gift or gratuity in recognition of some service performed for the customer. It is to be distinguished from ...

  9. Wendy's - Wikipedia

    en.wikipedia.org/wiki/Wendy's

    Wendy's. Wendy's is an American international fast food restaurant chain founded by Dave Thomas on November 15, 1969, in Columbus, Ohio. Its headquarters moved to Dublin, Ohio, on January 29, 2006. As of December 31, 2018, Wendy's was the world's third-largest hamburger fast-food chain with 6,711 locations, following McDonald’s and Burger King.