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  2. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.

  3. Tech support firms bilked consumers out of millions. These ...

    www.aol.com/tech-support-firms-bilked-consumers...

    To avoid tech support scams: Know that legitimate tech companies won’t contact you by phone, email, or text message to tell you there’s a problem with your computer. Never click a link or call ...

  4. Tech support scams are a trend. Learn how to avoid them, find ...

    www.aol.com/tech-support-scams-trend-learn...

    If you think you might have downloaded malware from a scam site or allowed a cybercriminal to access your computer, don’t panic. Disconnect from the internet and restart your computer in “safe ...

  5. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Identify legitimate AOL websites, requests, and communications. Scammers and bad actors are always looking for ways to get personal info with malicious intent.

  6. This 'tech support' scam is stealing million from seniors ...

    www.aol.com/news/tech-support-scam-stealing...

    A new version of the old 'tech support' scam has surfaced. Here are some warning signs and what to do if you have fallen victim. A new version of the old 'tech support' scam has surfaced. Here are ...

  7. Voice phishing - Wikipedia

    en.wikipedia.org/wiki/Voice_phishing

    Tech support scam: The scammer poses as a tech support and claims that there is an urgent virus, or a severe technical issue on the victim's computer. The scammer may then use the sense of urgency to obtain remote control of the victim's computer by having the victim download a special software to diagnose the supposed problem. [ 20 ]

  8. Virus hoax - Wikipedia

    en.wikipedia.org/wiki/Virus_hoax

    A telephone scam, commonly operated from call centres based in India, has been active since 2008. The victim is quoted his or her name and address, and is told: "I'm calling for Microsoft (or an entity that sounds like it is connected to Microsoft, such as the "Windows Service Center" or "Windows Technical Department").

  9. Support and help for AOL Desktop Gold - AOL Help

    help.aol.com/articles/support-and-help-for-aol...

    Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues. Visit My Account to manage or cancel your AOL Desktop Gold subscription. AOL membership benefit activation.

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