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2. Salesforce - Wikipedia

   en.wikipedia.org/wiki/Salesforce

   Salesforce. [ 1] Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development. Founded by former Oracle executive ...

3. Customer success - Wikipedia

   en.wikipedia.org/wiki/Customer_success

   Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments, and refers to the ...

4. Marc Benioff - Wikipedia

   en.wikipedia.org/wiki/Marc_Benioff

   Marc Benioff. Marc Russell Benioff (born September 25, 1964) [2] is an American internet entrepreneur and philanthropist. Benioff is best known as the co-founder, chairman and CEO of the software company Salesforce, as well as being the owner of Time magazine since 2018. [3] [4]

5. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

6. Salesforce slashes hundreds of jobs this month - AOL

   www.aol.com/news/salesforce-slashes-hundreds...

   Fox local. Skyler Winston. July 16, 2024 at 8:09 PM. SAN FRANCISCO - Salesforce has cut hundreds of jobs this month in its latest round of layoffs. This follows a reduction of 700 positions ...

7. Chief revenue officer - Wikipedia

   en.wikipedia.org/wiki/Chief_revenue_officer

   Chief revenue officer. A chief revenue officer ( CRO) is a corporate officer ( executive) responsible for all revenue generation processes in an organization. In this role, a CRO is accountable for driving better integration and alignment between all revenue-related functions, including marketing, sales, customer support, pricing, and revenue ...